Affordable and Reliable Plumbers in Delmarva
Benjamin Franklin Plumbing is locally owned and proud to be serving the Delmarva area. We are the nation’s first plumbing service company to Guarantee perfect punctuality and Customer Satisfaction. Your time is valuable and we know it. That’s why, “If there’s any delay, it’s you we pay.” How can we promise such punctuality? It’s because of our employees, training and technology. Using the latest software, our customer service staff promptly schedules and routes your call. Then a certified, drug tested and background checked plumber arrives at your home driving a fully stocked truck prepared to give you the service you deserve. It all adds up to on-time service — perfect punctuality — for every customer, every time.
100% Customer Satisfaction
- On-Time Guarantee | “If There’s Any Delay, It’s You We Pay!” In fact, we will pay you $5 per minute if we are late, up to $300. You choose a convenient Appointment Window that fits your schedule and we’ll be there, 7 days a week with no overtime charges. Does not apply to installation of new equipment and no charge appointments.
- Drug & Alcohol Free Guarantee | Our employees go through an extensive battery of background checks before being hired, and random drug tests to ensure the safety and comfort of our great clients. Fact: Plumbing is one of the most attended technical classes in prison. We do not hire felons or those with criminal backgrounds.
- Property Protection & Client Respect Guarantee | Our plumbers are the best in skill, attitude and workmanship, and while they are in your home, your property will be protected from any possible damage. Our technicians will not swear or use tobacco products while on your property. They will courteously answer any questions or concerns and leave your home as neat as they found it. They will wear protective shoe covers and place floor protection mats on all work and traffic areas. If they fail to do any of the above, we will give you a five (5) year Ben Society membership at No charge to you.
- Exclusive Two Year 100% Money Back Guarantee | If our repair fails within two years, we’ll repair it again at no cost to you. Specific repairs are guaranteed for 2 full years. Industry standard is one year. That’s twice as much as other plumbing companies offer!
- Straight Forward Pricing | We give you options for solving your Plumbing problems, tell you the investment of your repairs upfront, and wait for your approval before doing any work. There are never hidden fees and we do not charge “by the hour” and then drag our feet to run up the bill.